Background & Challenges

About Savera Pipes

Savera Pipes is a reputed manufacturer of high-quality steel and pipe products, serving industrial and infrastructure sectors across India. With a strong dealer network and expanding footprint, the company focuses on delivering durable, precision-engineered products while maintaining operational excellence. Their commitment to innovation and quality has made them a trusted name in the steel and pipe industry.

The Challenge Before ZöTok

Before partnering with ZöTok, Savera Pipes faced multiple operational roadblocks:

• Scattered Systems - Orders, invoices, and sales tracking were managed across different tools with no central visibility.
• Communication Gaps - Lack of real-time updates caused delays between sales, accounts, and management teams.
• Manual Tracking - Field activities and follow-ups were recorded manually, increasing errors and inefficiency.
• Limited Insights - Management lacked actionable dashboards to monitor performance or make quick decisions.
• Slow Coordination - Disconnected departments led to longer response times and slower business growth.

ZöTok Solution

ZöTok implemented a customized, all-in-one platform tailored to Savera Pipes' business operations. The solution streamlined and centralized their workflows by:

• Unifying Order & Invoice Management - Enabled seamless order punching, automated invoice generation, and instant data sync.
• Real-Time Salesman Tracking - Provided GPS-enabled monitoring and daily activity visibility for the sales team.
• Integrated Dashboards - Offered a single, comprehensive view of orders, payments, and performance metrics.
• Cross-Department Coordination - Connected sales, accounts, and management teams under one digital ecosystem.
• Automation-Driven Efficiency - Reduced manual intervention, minimized delays, and improved overall process accuracy.

Outcome of the Solution:

With ZöTok's unified platform, Savera Pipes now manages all operations through a single system.
The streamlined workflow improved team coordination, enabled faster decisions, and delivered 2% business growth within the first few months.
The solution also laid a scalable foundation to support their expansion into new locations.

Results Achieved

ZöTok's implementation delivered tangible operational and business results for Savera Pipes:

• 100% centralized operations across sales, invoicing, and tracking.
• Real-time visibility into salesman performance and order flow.
• 2% increase in business performance within the first few months.
• Faster coordination between departments, reducing response delays.
• Scalable system now supporting management of multiple business locations.

Why It Matters

For a fast-growing manufacturing business like Savera Pipes, operational efficiency directly impacts growth.
With ZöTok's unified platform:

• Every team now works in sync with real-time visibility.
• Manual processes have been replaced by automation-driven accuracy.
• Management can make faster, data-backed decisions with complete transparency.

ZöTok turned scattered operations into a connected ecosystem — helping Savera Pipes scale confidently and efficiently.

Learnings & Next Steps

The Savera Pipes project offered key takeaways and a clear path for continued growth:

• Centralization drives efficiency - Unifying operations under one platform drastically improves communication and control.
• Real-time data visibility empowers management to act faster and smarter.
• Automation reduces manual errors and frees up teams for high-value tasks.
• Future Focus: Integrate performance insights and predictive analytics to guide strategic decisions.

Next Steps for Savera Pipes

• Expand ZöTok usage to all regional branches for centralized operations.
• Automate invoice sharing and payment reminders through WhatsApp.
• Launch product-wise campaigns to boost sales of slow-moving SKUs.
• Integrate ZoSync for real-time data sync between ERP and ZöTok.
• Track distributor performance and sales insights through the ZoAI Cockpit.

Testimonial

We've been a family-run business for over 30 years, manufacturing PVC, HDPE, and conduit pipes. Being traditional in our operations, we wanted to bring more visibility and efficiency into our order-to-delivery process. ZöTok made that transformation seamless. Now every order — from placement to dispatch, invoice, and payment - is tracked transparently on WhatsApp. My teams across Vizag and Maharashtra can coordinate effortlessly without me being physically present. It has saved us countless hours, reduced manual follow-ups, and improved customer satisfaction drastically. What impressed me most was ZöTok's proactive support — every time I called, they took action instantly. Their team worked closely with ours, ensuring smooth implementation and quick resolutions. ZöTok has truly become our command center for growth.

- Tushar Giria, Director, Savera Pipes Pvt. Ltd.